Tosa Tech Support...

Is a company formed by one person (me, hi!) in 2025 with the goal of providing thoughtful, non-exploitative, and non-patronizing tech support to an industry desperately in need of it. We focus on having sustainable prices, patient service, and prioritizing education and a culture of non-dependency (we want to be paid to help because it's easier and faster, not because you have no other option!)

Frequently Asked Questions

What do you mean by non-patronizing and non-exploitative?

Much of the current (as of writing, 2025) tech industry thrives off of a general lack of knowledge from it's customer-base. Privacy-stealing advertisements, predatory subscriptions, and manipulative software design techniques continue to be rampant and benefit greatly from a general lack of any real information about how tech operates, how tech companies make money, and the ways they try to do so at your expense.

It's my belief that tech support should primarily help people navigate through these issues, but instead it's perceived as a cheaper method to replace proper designs, and that can be replaced with language model chatbots. Plenty of companies that don't stoop to auto-generated text use an underpaid and oftentimes understaffed workforce of tech support callers that simply don't have the time or energy to deal with the constant issues produced by a self-cannibalizing industry.

It is my hope that Tosa Tech Support can buck this trend and help you take true ownership and control over your technology.
How does paying for the services work? How much will my issue cost to look at?

All of our services have a base cost. Sometimes this will be all you need to pay. The hourly rates are there for difficult and more lengthy tasks that take more than the initial hour. Most services have the same base cost, but not all of them. The different costs for base and additional hourly rates can be seen on the Services page, but we unfortunately cannot give an accurate estimate of cost without knowing what your issue is.